Are your products 100% vegan ?
Of course!! It's very important to us that no animal is harmed.
Do you use preservatives in your products?
Yes, we do. We use them in our water based products. Natural products are great but natural products without bacteria and mold are even better! We are proud to be 100% transparent about our ingredients and we'll answer any questions you might have. We use Cosgar, a 3 ingredient preservatives approved by Ecocert.
Do you accept returns and exchanges?
We do not offer returns or exchanges at the moment. However, we will replace or refund products that have been damaged during shipment, when provided with photographic proof of damage submitted by email at firstname.lastname@example.org within 3 days of arrival.
Do you do wholesale orders ?
Yes we do!! Please email us at email@example.com with the details of your project.
My order still hasn't arrived. What do I do?
Due to COVID, shipments are experiencing delays. A tracking number will be provided with your purchase. If you haven't received your package or a notice slip, your package is still in transit. If you have any questions contact us at firstname.lastname@example.org. We'd be happy to help!